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A public record for campus issues

A campus issue should leave a record.

Report problems affecting your campus, see when other students are affected, and follow what happens next on a public record.

Your campus · Housing · Example

Elevator out of service in the north residence hall

ReportedNo official response for 12 days

Floors 4 to 9 have had no working elevator since September 30. Students using mobility aids cannot reach their rooms.

A verified studentNorth residence hall23 student voices

An example record, not a real report.

The record

A record anyone can follow.

Every report keeps the same facts in the same order, so anyone can see where it stands without asking.

Your campus · Housing · Example

Elevator out of service in the north residence hall

In progress

Floors 4 to 9 have had no working elevator since September 30. Students using mobility aids cannot reach their rooms.

A verified studentNorth residence hall41 student voices

Official response · University Housing ·

A repair order is open with the elevator contractor and the replacement part is expected on Oct 24. We will post the next update here.

  1. Sep 30Reported by a verified student
  2. Oct 14University Housing responded. Status: Acknowledged
  3. Oct 21Status changed to In progress
The same example record, three weeks later.
Status
Where the issue currently stands, and what has not happened yet.
Student voices
How many verified students say it affects them.
Official response
What a campus office has said publicly, under the office's name.
History
What changed, and when.

The process

From report to record.

The full process

  1. Report

    Describe the campus issue and add context that helps people understand it.

  2. Screen

    Reports are screened against Civcampus's safety and privacy rules before publication. Reports that need review wait for a moderator.

  3. Follow

    Published reports become part of the campus record, where students can add their voice and offices can respond.

The proof

The record is the proof.

Nothing here asks to be taken on trust. A record shows what changed, who answered and when, and it stays on the page after the issue is resolved.

  1. Sep 30ReportedA verified student reports the broken elevator.
  2. Oct 1223 student voicesNo official response for 12 days.
  3. Oct 14Official responseUniversity HousingA repair order is open with the elevator contractor and the replacement part is expected on Oct 24. We will post the next update here.
  4. Oct 21In progressUniversity Housing changes the status. 41 students have now added their voice.
The history of the example record. Not a real report.

Governance

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Student record
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University response
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